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The journey with Remit AI has been nothing short of game-changing for us. The great outcome that we have all been excited about is the ultimate improvement in our collection ratio; Collection ratio was always around 96% historically, but with Remit AI we're reading 99.6% in the last several months. Our move towards a more digital and efficient remittance and payment posting process in RCM has not only improved our financial performance but also allowed us to service our patients better when it comes to communications on payments.
Dipesh Patel
Chief Executive Officer, Blueprint Smiles
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Remit AI has been an invaluable tool for our team. The primary benefit we've experienced is the ability to locate EFTs that are not easily accessible, saving us significant time and effort. I would be very disappointed if I could no longer use the Remit AI Dashboard, as it has become an essential part of our workflow.
Tracy Glowacki
Claims Specialist, Specialty Dental Brands
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With the current automation levels achieved, we are so much better equipped to deliver strategic value to the dentists who have partnered with GLDP. We are now working with Zentist to modernize the claims scrubbing and submission process.
Donna Ramadan
Director Revenue Cycle, GLDP
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Zentist has transformed our workflow and boosted productivity in ways we couldn't have imagined. The real-time tracking feature has streamlined our billing operations, allowing us to address issues promptly. During a surge in insurance denials, Zentist not only identified the root causes swiftly but also empowered us to rectify them, saving us time and protecting our revenue. The exceptional support from the Zentist team has been pivotal, providing tailored solutions promptly. Financially, we've seen tangible improvements, cutting costs and enhancing revenue collection. We are delighted with the Zentist experience and wholeheartedly recommend it to any company seeking billing process improvement.
Heather Foster
Chief Executive Officer, Heritage Dental Group
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The payment and posting insights we have achieved through the use of Zentist have been instrumental in successfully changing TINs within our DSO structure.
Susanne Moyer
Vice President of RCM, Oakpoint
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We faced the challenge of streamlining our ERA management and EFT enrollments across multiple clinics. Seeking a solution, we found that Zentist provided an excellent platform to consolidate all our ERAs in one location, facilitating efficient management. The result has significantly improved the speed of payment processing for our clinics. We highly recommend Zentist to others seeking an effective and centralized ERA and EFT management solution. The efficiency gains for our finance managers have been invaluable.
Johanna Webster
Director of Operations, Wasatch Pediatric Dental Specialists
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Discovering Zentist at a meeting in California was a game-changer for us. Previously, accessing EFT payments across multiple sites was a time-consuming challenge. Zentist streamlined this process, consolidating all our EFT payments into one location, saving us considerable time and frustration. The benefits continued as Zentist helped enroll all our locations onto EFTs, drastically improving payment speed. Now, with all EOBs conveniently located in one place, we've eliminated the tedious task of scanning documents into individual patient files. We wholeheartedly recommend Zentist for its efficiency, collaborative support, and valuable features like real-time insights into cleared payments.
Lisa Graham
Finance Manager, Wasatch Pediatric Dental Specialists
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We looked to identify a platform that supports our staff's day-to-day operations as well as enhance our patient's experience. Zentist has given us that opportunity to provide a synergistic approach to the RCM functions by utilizing the Remit AI software to achieve these goals.
Nona Niemann
Director Revenue Cycle, The Smilist Management
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A massive THANK YOU to the lovely folks who made my suggestion happen. It is partnerships like this that make a difference, get things done, and pave the way for greatness. Big High Five, and Happy Holidays!!
Marianne Bradshaw
Revenue Cycle Account Manager, Gen4 Dental Partners
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The partnership between DentalXchange and Zentist has been transformative. With Remit AI's automatic EOB parsing and processing, integrated with DentalXchange, we've experienced unprecedented efficiency in managing EOBs from over 600 payers, significantly enhancing our Payment Posting Team's workflow.
Kimberly Gauden
Credentialing & Claims Manager, Grand Dental Associates
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The comprehensive denial and adjustment analysis offered by Zentist's Remit AI, in conjunction with DentalXchange, has revolutionized our approach to RCM. This partnership has empowered us with in-depth data and actionable recommendations, accelerating our insurance revenue collection and claim resolution processes.
Katy McBride
Revenue Cycle Manager, Aligned Dental Support
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As an avid user of both Zentist's Remit AI RCM software and beneficiary of DentalXchange's clearinghouse capabilities, we are excited about the integration between Remit AI and DentalXchange to bring additional automation to the payment posting and claims follow up processes. We are expecting to see more improvements in insurance AR days, our collections ratio, and more productive claims follow up.
Joseph Herman
Director of Revenue Cycle Operations, Juniper Services